I just want to give some feedback about a recent experience we had with Keith's coaches, in particular a driver.
As some background I took a young football team and parents on a tour to Newcastle for the weekend from Belfast. Our driver was none other than Dave.
I have to say from the moment he collected us from the airport to when he dropped us off again, and all the in betweens the man was a fantastic character, and went above and beyond to make the experience for the kids and adults even better. He is a true gentleman, and not only was he our driver for the weekend but turned out to be an unforgettable member on the trip. A true credit to Keiths coaches, and the people of Newcastle.
I just want to say a final thank you to Keiths coaches and particularly Dave for his hospitality and entertainment.
Thank you Davy
We returned from the Ardeche, France yesterday and felt it necessary to provide some feedback on your coach and drivers.
We were most fortunate to get Ray & Colin as our drivers for the week and they were most excellent. They made sure from the minute they picked met us in Thurrock to the moment they left us that they were part of our group. The way that they integrated with staff and students was superb and all students and staff were extremely complimentary about both.
We have had some not so pleasant experiences with coaches to the Ardeche in the past, so it was a delight to have such positive and professional drivers as Ray and Colin. In fact, I have requested that we are able to have Keith's Coaches as our transport provider for next year - if this is the case, I would love you to send Ray and Colin as our drivers as they assisted with the great experience our students had last week.
I am attaching a group photograph, taken in the Ardeche,
Can I just say a massive thank you for helping me organise a fantastic, fun trip out for our staff. Everything from booking the coach, to the actual trip has been superb. You guys couldn't have been more helpful! The driver is a credit to your company too, as nothing was a hassle to him and he helped make the journey to and from Flamingoland very easy and Smooth.
We were all very pleased that everything went very smoothly throughout the week, which has not been the case with all the coach companies we have used this year. David was a very friendly and considerate driver, always getting the bus to the right place, at the right time, taking an interest in the sites we were visiting and felt like a part of the group by the end of the week, Many thanks to him and to you.
Dear all concerned, My apologies for not having sent this earlier. Thanks again for excellent service and please pass on my thanks to Craig for his ‘no problem’ attitude. It used to be tradition on ‘sports’ trips for the driver to be as miserable as sin but he’s exactly the opposite. Top marks to Keith’s again.
I would like to thank you for the helpful and efficient manner in which you facilitated our recent trip to Abbotsford House in August. From start to finish it was a pleasure dealing with your company, the office staff were pleasant and very helpful and Joe the driver of the coach was most obliging and courteous.
Thanks for helping to make out outing a success, we look forward to a repeat performance next time.
We would like to thank you and your staff for a trouble free journey yesterday to & from Hellaby. Particularly like to commend our driver who drove us with care and skill. Nothing was a bother to him and everyone would like you to please inform him of our appreciation. We look forward to our next journey with Keiths coaches.